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Last modified: July 1, 2019

seqWell (“seqWell” or “We”) respects your privacy and we are committed to protecting it through our compliance with this policy.  This policy describes the types of information we may collect from you or that you may provide when you visit our website www.seqwell.com (our “Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information, and how you can limit the use of personally-identifiable information beyond the purposes for which you first provided it.

By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.  Whenever we change our policy, we will give reasonable notice by posting a notice on our website home page.  Since these policy change notices last only for a limited time, however, you should check this Privacy Policy regularly to see if there have been any changes.  To view our Privacy Policy at any time go to www.seqwell.com.


In general, we collect information to help us better serve our customers and vendors, to improve the content of our website, enhance the value of our products, and communicate with customers. This privacy policy does not apply to information collected by any third party, including through any application or content (including advertising) that may link to or be accessible on or from the Website.  You may find and read their privacy policies on their websites.

Children’s Privacy

seqWell’s website is intended for adults.  seqWell does not knowingly collect personal information from children under the age of 13.  If seqWell obtains knowledge that it has personally identifiable information about a child under 13, we will delete that information.

Personally Identifiable Information

We collect information for internal marketing purposes about pages that visitors browse. This information does not contain e-mail addresses.

We collect your name and email address if you communicate with us by email, as well as other information that you might supply voluntarily, to respond to you.  We may also use this information:

  • to present our website and its contents to you;
  • to help improve our website and our products and services;
  • if you report a problem with our website; and
  • to send updates, notices and newsletters about our company and the products we offer that we think may be of interest to you or for which you subscribe. This includes filling in forms on our website.

If you purchase a product or service through our website, we will ask for your credit card number or billing information.  We process purchases paid for by credit card through a third-party vendor to fulfill and deliver the product or service you order. We do not know or have access to your credit card information.  To fulfill your order and send you an invoice (if applicable), we will collect contact information, such as names, addresses, phone numbers, and email addresses. We may provide information that identifies you to companies that assist us in these activities, such as helping us fulfill your request for a product, service or information.

Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • to contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
  • to enforce or apply our rights under this privacy policy, including for collection of amounts due, and our Website Terms of Use; and
  • to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of seqWell’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by seqWell about our website users is among the assets transferred.

At all times, seqWell reserves the right to disclose information where required by law or to comply with valid legal process (such as a search warrant, subpoena or court order), including to respond to any government or regulatory request.

Cookies and Computer-Related Information

A “cookie” is a small file placed on the hard drive of your computer to recognize you or your computer each time you return to the website.  A cookie is also used in website system administration to keep track of movement of an individual user from one screen to another.  This information may be used by our staff to detect and resolve website problems and to assist with customer support.  We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.

Our web server automatically collects information from your computer and navigation patterns when you visit our website, including your Internet Protocol (IP) address, the computer’s operating system, the type of browser you use, and the specific web pages visited during your connection.  We may also track data such as the total number of visits to our website and the number of visitors to each page of our website.

We may use this information, in aggregate form, for system maintenance and to better understand how our visitors use our site and services so that we can make them better.  seqWell may also share statistical or demographic information in aggregate form with third parties for marketing or research purposes.  This aggregate data will not contain any information that personally identifies you.

How You Can Control and Update Data about You

We want to be sure that we keep only the most accurate and up-to-date information about you in our records.  Therefore, whenever you believe that your contact or other personal information needs to be corrected or updated, you can email us at [email protected] to correct or update your contact or other personal information.

You may choose at any time to remove your name, telephone, address and email from the lists we use to send notices, updates and newsletters, and elect not to receive correspondence from us by emailing at [email protected].

Users may request that seqWell refrain from disclosing to third parties the data it collects through its website by contacting seqWell at [email protected] or at the contact information listed below.

Other Internet sites you visit – including those linked from seqWell website and our credit card processor – may have their own privacy policies or no policy at all.  Other websites might use personal information differently than our policy permits.  We strongly encourage you to review the privacy policies of any website before providing any personal information.

European Union Privacy Rights

If you are a resident of the European Union, you acknowledge and consent that the personal information you provide or we collect, as described in this privacy policy, may be used, processed and transferred to the United States and other countries outside the European Economic Area (EEA), which may not offer the same level of data protection as the country in which you reside.

Data Integrity and Security

We have implemented procedures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.  We also have in place privacy protection control in contractual obligations with our vendors designed to ensure that personal data is protected from unauthorized access or disclosure.  All seqWell employees must abide by seqWell’s Privacy Policy.  Only authorized employees are permitted to have access to personally-identifiable data about website visitors, and that access is limited to what is reasonably needed to perform an employee’s responsibilities, such as providing updates or notices or customer service.  Employees who violate our privacy policies are subject to disciplinary action, up to and including termination.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.

Contact Us

You can contact us at:

seqWell, Inc.

66 Cherry Hill Drive

Beverly, MA 01915

Email: [email protected]

Telephone: +1-855-737-9355