Check out the new plexWell™ SARS-CoV-2 Sequencing App Note and get started today with trial kit discounts (50% off).Download the App Note
Last modified: July 1, 2019
seqWell (“seqWell” or “We”) respects your privacy and we are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website www.seqwell.com (our “Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information, and how you can limit the use of personally-identifiable information beyond the purposes for which you first provided it.
DATA WE COLLECT AND HOW WE USE IT
seqWell’s website is intended for adults. seqWell does not knowingly collect personal information from children under the age of 13. If seqWell obtains knowledge that it has personally identifiable information about a child under 13, we will delete that information.
Personally Identifiable Information
We collect information for internal marketing purposes about pages that visitors browse. This information does not contain e-mail addresses.
We collect your name and email address if you communicate with us by email, as well as other information that you might supply voluntarily, to respond to you. We may also use this information:
If you purchase a product or service through our website, we will ask for your credit card number or billing information. We process purchases paid for by credit card through a third-party vendor to fulfill and deliver the product or service you order. We do not know or have access to your credit card information. To fulfill your order and send you an invoice (if applicable), we will collect contact information, such as names, addresses, phone numbers, and email addresses. We may provide information that identifies you to companies that assist us in these activities, such as helping us fulfill your request for a product, service or information.
Disclosure of Your Information
At all times, seqWell reserves the right to disclose information where required by law or to comply with valid legal process (such as a search warrant, subpoena or court order), including to respond to any government or regulatory request.
Cookies and Computer-Related Information
A “cookie” is a small file placed on the hard drive of your computer to recognize you or your computer each time you return to the website. A cookie is also used in website system administration to keep track of movement of an individual user from one screen to another. This information may be used by our staff to detect and resolve website problems and to assist with customer support. We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.
Our web server automatically collects information from your computer and navigation patterns when you visit our website, including your Internet Protocol (IP) address, the computer’s operating system, the type of browser you use, and the specific web pages visited during your connection. We may also track data such as the total number of visits to our website and the number of visitors to each page of our website.
We may use this information, in aggregate form, for system maintenance and to better understand how our visitors use our site and services so that we can make them better. seqWell may also share statistical or demographic information in aggregate form with third parties for marketing or research purposes. This aggregate data will not contain any information that personally identifies you.
How You Can Control and Update Data about You
We want to be sure that we keep only the most accurate and up-to-date information about you in our records. Therefore, whenever you believe that your contact or other personal information needs to be corrected or updated, you can email us at [email protected] to correct or update your contact or other personal information.
You may choose at any time to remove your name, telephone, address and email from the lists we use to send notices, updates and newsletters, and elect not to receive correspondence from us by emailing at [email protected]
Users may request that seqWell refrain from disclosing to third parties the data it collects through its website by contacting seqWell at [email protected] or at the contact information listed below.
Other Internet sites you visit – including those linked from seqWell website and our credit card processor – may have their own privacy policies or no policy at all. Other websites might use personal information differently than our policy permits. We strongly encourage you to review the privacy policies of any website before providing any personal information.
European Union Privacy Rights
Data Integrity and Security
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.
You can contact us at:
66 Cherry Hill Drive
Beverly, MA 01915
Email: [email protected]